About the summit

Join us and global executives as we return for our 7th World Conversational AI Summit in Berlin, Germany on May 15th and 16th. This edition will focus on the latest advancements, trends, and applications in AI-driven communication technologies, highlighting the evolving landscape of digital interactions. The summit will explore a wide range of topics, including NLP capabilities, voice user interfaces, Copilot implementation, conversational design, large language models, AI regulations, security protocols, advanced data analytics, quality assurance, and effective strategies for integrating conversational AI across various industries.

This cross-industry event will bring together voice and chatbot developers, AI and NLP experts, customer experience professionals, product owners, IT innovators, and other industry leaders to showcase recent advancements, innovative solutions, and exciting outcomes in driving product development and service delivery to the next frontier. Leading professionals from global brands will share their groundbreaking insights on creating a high-performing, agile chatbot and voice ecosystem.

This is an invaluable two-day opportunity to connect with industry leaders and explore innovative approaches to addressing the current challenges in the realm of conversational AI.

Request your free brochure today!

Meet some of our speakers

Mark Leisten
Vice President Software Engineer
Bank of America
Eva Banik
Generative AI Principal
Vodafone
Thom Kokhuis
Senior Vice President, Head of Conversational AI & CRM
Rabobank
Kornelia Papp
Group Head of Conversational AI and Automation
Zurich Insurance
Jeremy Rollison
Senior Director, EU Government Affairs
Microsoft

To get a glance at the full list of speakers please request the brochure.

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Key Practical Learning Points:

  • Harnessing Generative AI for Personalized Content Creation
  • Elevating Business Processes by Leveraging Copilot to Enhance Efficiency and Innovation
  • Driving More Effective Results and Enhancing Revenue by Utilizing Predictive Analytics in Chatbots
  • Implementing Human-like Qualities in Conversational AI to Achieve Superior Customer Experience
  • Unleashing the Potential of Multilingual and Multimodal Interfaces to Transform User Interaction
  • Strengthening Chatbot Security by Proactively Addressing Vulnerabilities to Prevent Data Breaches
  • Boosting Personalization through Advanced Conversational AI for Smarter Interactions
  • Enhancing User Experience Through Conversational Design Principles
  • Crafting Chatbot Personas for Effective Business Interaction and Enhanced Brand Identity

Who Should Attend:

This summit gathers business leaders, technical experts and key stakeholders in areas such as:

  • Applied/Artificial Intelligence
  • IT/ICT Enablement
  • Communications & Social Media
  • Customer/Consumer Services
  • Customer/Consumer Experience
  • Data & AI Technology
  • Digital Strategy & Transformation
  • Machine Learning
  • Software Engineering
  • Strategic Development
  • Process Improvement & Excellence
  • Digital Marketing

Take A Look At Our Previous Event

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VENUE

Crowne Plaza Berlin - Potsdamer Platz

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